Ilario.com is operated by Carbone 43, based in France, which is responsible for the processing of personal data collected through this website.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it, and what rights you have regarding your personal data.
Personal information we collect
You can browse Ilario.com without providing any personal information.
We may collect personal information when you voluntarily provide it through one of our forms, including:
your name;
your email address;
your country;
your company name, when contacting us regarding retail partnerships;
any information you choose to include in your message.
We only collect information that is relevant to the purpose for which you contact us.
How we use your information
We may use the information you provide to:
respond to your messages and enquiries;
communicate with you regarding a retail partnership enquiry;
manage newsletter subscriptions;
send occasional newsletters, new release announcements, historical articles and exclusive previews, where you have agreed to receive them;
maintain and manage our records.
We do not sell, rent or otherwise trade your personal information with third parties.
Cookies
Ilario.com uses cookies and similar technologies to ensure the proper functioning of the website, remember your cookie preferences, and, where you have given your consent, enable certain analytics or other optional services.
You can accept or refuse optional cookies through the cookie banner when you first visit the website. You can also manage or withdraw your preferences at any time through the cookie settings available on the website.
Some cookies may be placed or processed by Hostinger, our website hosting and website-building provider, or by third-party services enabled on the website.
Ilario.com does not use cookies for advertising or automated profiling for its own purposes.
Newsletter
If you choose to subscribe to the Ilario newsletter, your email address and, where provided, your name and country may be kept in our newsletter contact list.
Newsletter communications may be sent using MailerLite, which acts as a service provider for email distribution.
You can unsubscribe from the newsletter at any time by using the unsubscribe link included in our emails or by contacting us directly.
Your newsletter information will be retained while you remain subscribed. If you unsubscribe, your address will no longer be used for newsletter communications, subject to any information that may need to be retained for legal or administrative purposes.
Messages and enquiries
When you contact us through the Stay Connected or Retail Partnerships forms, the information you provide is received by email and may be retained in our correspondence records.
We use this information only to respond to your enquiry, maintain our communication with you where appropriate, and manage our business relationship.
We may retain correspondence for as long as reasonably necessary for these purposes and, where applicable, to meet legal or administrative requirements.
Information stored by us
Information received through our forms may be transferred from email to our own business records, including a local or business spreadsheet used to manage contacts and newsletter subscriptions.
These records are accessible only to the persons responsible for managing Ilario.
We do not use the information collected through Ilario.com for automated decision-making or profiling.
Email and service providers
We may use email and communication services, including Gmail, Orange and MailerLite, to receive messages, communicate with contacts and distribute newsletters.
These service providers may process personal information on our behalf only as necessary to provide their services.
Links to other websites
Ilario.com contains links to external websites, including social media platforms and the Ilario online store.
Once you leave Ilario.com, the privacy practices of the external website you visit are governed by that website's own privacy policy. We are not responsible for the privacy practices or content of third-party websites.
Data security
We take reasonable measures to protect the personal information we hold against unauthorized access, loss, misuse or disclosure.
However, no method of transmission or storage over the Internet can be guaranteed to be completely secure.
Your rights
Depending on the circumstances and applicable law, you have rights regarding your personal data, including:
the right to access your personal information;
the right to request correction of inaccurate information;
the right to request deletion of your personal information;
the right to request restriction of processing;
the right to object to certain processing;
the right to withdraw your consent where processing is based on consent;
the right to data portability where applicable.
You may also unsubscribe from our newsletter at any time.
To exercise your rights or ask any question regarding your personal information, please contact us using the contact details provided on this website.
Data retention
We do not keep personal information indefinitely.
Information is retained only for as long as reasonably necessary for the purpose for which it was collected, or for as long as required to meet legal or administrative obligations.
Newsletter subscription information is retained while you remain subscribed, unless you request its deletion earlier.
Correspondence and enquiry information may be retained for a reasonable period after the last contact in order to manage our relationship and maintain appropriate business records.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements.
Any updated version will be published on this page.
Last updated: August 2026
